Retail Based Health Clinics Primer for Health Plans and Payers – Successful Retail Health Clinic Contract and Reimbursement Strategies

Thursday, October 11, 2007 1:00 – 2:30 p.m. EST

New Rochelle, NY – Retail Based Health Clinics are being opened nationwide in retail stores and health plans are exploring this opportunity to expand access and increase convenience by including these clinics in their network. At present there are over 70 different companies running clinics in the US. As national expansion continues, it is critical for health plans to understand the impact these clinics will have on access, utilization and outcomes.

The Retail Based Health Clinics Primer for Health Plans and Payers – Successful Retail Health Clinic Contract and Reimbursement Strategies, October 11, 2007, will take an in-depth look at the retail health clinic movement specifically at the clinical and financial impact they will have on health plans.

During this 90-minute webinar, Tine Hansen-Turton, executive director for Convenient Care Association, Amrita John, director of product management for Cigna Healthcare and Steve Cooley, chief executive officer for SmartCare will provide an in-depth overview and compelling analysis of current market trends. In addition, they will provide strategic analysis and review the factors that could cause a pitfall of the retail health clinics movement.

Formal presentations will be followed by a 30-minute Q&A to answer your most pressing retail based health clinic questions.

Tune into this live 90-minute webinar from the convenience of your office to learn how to:

• Identify industry leaders and business models dominating the retail health clinic space
• Review data on market penetration and demographics of consumers visiting retail clinics by Region, State, Urban versus Rural, Retail Chains
• Explore the physician response versus consumer responses
• Discuss the importance of strategic partnerships between Retail Clinics, Retail Stores, Hospitals, Disease Management Vendors, and Insurers
• Learn how health insurers will be impacted by the retail health clinic business model
• Assess the services and quality of care provided by Retail Clinics
• Clear scope of practice and primary care and hospital referral protocols
• Analyze an effective and efficient reimbursement and claims systems
• Identify national contracting and reimbursement trends and performance results

Tine Hansen-Turton is Executive Director of the Convenient Care Association (CCA), which mission is to strengthen and advance the Convenient Care model of health care. Convenient Care Clinics (CCCs), located in retail outlets with accessible pharmacy services, provide routine, non-emergency high quality and accessible services to walk-in patients at affordable prices seven days a week. Tine also serves as VP for Philadelphia Health Management Corporation, which provides executive management and administrative support for the CCA. Tine is the first director of the CCA and has extensive experience in growing an association from infancy to national and international magnitude.

For the past decade Tine has worked in the health care field and led a non-profit corporation supporting community-based health care. Tine assists organizations in developing and setting up health centers; provides technical assistance in the areas of fundraising and program development, policy development, health education, advocacy, program planning and health center management; conducted health policy research and outcome evaluation; establishing quality care indicators for nurse practitioner care; testifies at local, state and national executive and legislative branch levels; gives regular public health testimonies; and provides marketing and public relations.

Tine publishes in many peer-review professional journals and is a regular presenter at local, state and national health care conferences. She is Co-Author of “Community and Nurse-Managed Health Centers: Getting them Started and Keeping them Going,” published by Springer Publications, and an American Journal of Nursing Book of the Year Award winner. She is also co-author of “Conversations with Leaders,” published by Sigma Theta Tau International. She is a recent Eisenhower Fellow and received the 2005 Philadelphia Business Journal Leadership Award.

Tine received her BA from Slippery Rock University, a Master’s in Government Administration from University of Pennsylvania Fels Institute, and a Juris Doctor from Temple University Beasley School of Law.

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As Director for Product Management, Amrita John is responsible for the management of CIGNA HealthCare's lead open access product suite, the development and expansion of CIGNA's Convenience Care network as well as other product solutions focused on improving member health care access and unit costs. Amrita joined CIGNA in 2001 and has held a number of positions at CIGNA, including roles in Healthcare Finance and National Contracting. Before joining CIGNA, Amrita was a Senior Provider Contractor at ConnectiCare Inc & Affiliates and a Practice Manager at a Dental group.

Amrita earned a Bachelor’s degree from University of Bombay, a Masters of Business Administration from the University of Pittsburgh’s Joseph M. Katz School of Business and a Business Certificate with a Health Management concentration from the University of Connecticut. She has received Six Sigma (Yellow Belt) certification.

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Dr. Steve Cooley is a healthcare executive with 25 years of experience in C-level healthcare management with an emphasis on multi-state, multi-site, entrepreneurial/start-up opportunities. After completing his residency training and obtaining board certification in Emergency Medicine, Dr. Cooley began his business career with Spectrum Healthcare, a subsidiary of ARAMark. While there he served as Executive VP/General Manager and began two de-novo start-ups, SYNERGON and Government Healthcare Services, which provided emergency and ambulatory care services to over 1,000,000 patients annually in 30 locations in 15 states. Dr. Cooley then served as Executive VP of Operations for EmCare, a company that provided emergency and ambulatory care services to over 3,000,000 patients annually in 140 locations in 30 states. Following a successful IPO and rapid growth and expansion, Dr. Cooley accepted a position as CEO of USCardioVascular, a cardiovascular start-up focused on outpatient diagnostic facility development.

Dr. Cooley currently serves as CEO of SmartCare, a Dallas-based venture that builds, staffs, and develops convenience care clinics in multiple markets in the U.S.